Refund policy

14-Day Return Policy:

We offer a 14-day return policy, granting you 14 days after receiving your item to request a return.

Eligibility Criteria:

We only offer refunds for damaged items. If your item arrives damaged, please contact us immediately with photographic evidence of the damage within 14 days of receiving the item.

Return Questions:

Should you have any queries regarding returns, please don't hesitate to reach out to us at servicedivastyle@gmail.com.

Return Shipping:

Customers are responsible for covering the cost of shipping returned products to our warehouse. We recommend using a traceable shipping method for security. Upon receipt, returned items will be inspected, and refunds issued if they meet our return eligibility criteria.

Refund Options:

If you wish to request a refund, you have two options:

1. Receive a 15% refund on the purchase price.

2. Return the item at your own cost.

Should you require further assistance or have any inquiries, please feel free to contact us. Thank you for your understanding and cooperation.